Senior Laboratory Manager

Join Us At Miral Experiences

About The Role

Laboratory Operations And Daily Oversight

• Direct day-to-day laboratory operations with hands-on presence to ensure seamless workflow execution and sample prioritization.
• Oversee comprehensive diagnostic testing—including hematology, biochemistry, microbiology, and molecular biology—to guarantee accuracy, timeliness, and compliance with clinical standards.
• Serve as the primary point of escalation for operational and technical challenges, resolving issues promptly to maintain service continuity.
• Monitor and enforce adherence to approved Standard Operating Procedures (SOPs) and quality benchmarks across all testing disciplines.

People Management & Supervision

• Lead and supervise Laboratory Technologists, including roster management, workload allocation, and performance oversight.
• Develop and maintain staff competency through targeted training, mentorship, and adherence to defined scopes of practice.
• Provide constructive coaching, feedback, and corrective guidance to foster professional growth and accountability.
• Collaborate with Pathology and QHSE leadership to support succession planning and career development initiatives.

Processes, Systems & Implementation

• Design and implement efficient laboratory workflows and operational processes aligned with best practices.
• Partner with QHSE to ensure robust SOPs, risk assessments, and training frameworks are effectively embedded and auditable.
• Identify and address operational gaps or inefficiencies, driving corrective actions to enhance productivity and compliance.
• Ensure audit readiness by maintaining consistent adherence to quality systems and regulatory standards.

Equipment, Consumables & Procurement

• Oversee laboratory equipment functionality, calibration schedules, and maintenance to ensure optimal performance.
• Manage consumables and reagent inventories to prevent operational disruptions and ensure supply continuity.
• Lead procurement activities, including purchase requisitions and vendor negotiations, in collaboration with Procurement and Finance.
• Enforce proper storage, handling, and usage protocols for laboratory materials in compliance with safety and quality guidelines.

Quality Control, Safety & Collaboration

• Foster a culture of safety, professionalism, and accountability within the laboratory team.
• Initiate immediate corrective actions for identified safety or quality risks, ensuring compliance with established protocols.
• Work closely with QHSE on incident response, training, and corrective measures while retaining accountability for outcomes.
• Collaborate with Pathology, Animal Health, Rescue, and Research teams to optimize sample handling and communication workflows.

Other

• Contribute to research initiatives, diagnostic advancements, and data management to elevate laboratory capabilities.
• Ensure all operations uphold the highest standards of scientific integrity, efficiency, and alignment with animal welfare objectives.

Essential

• Bachelor’s degree in Veterinary, Biological, or Medical Laboratory Sciences (or equivalent) with advanced qualifications in laboratory management or diagnostics.
• 5–10 years of experience in diagnostic or medical laboratories, including at least 4 years in hands-on supervisory or leadership roles.
• Strong operational leadership and people management skills with a high attention to detail and ability to manage competing priorities.
• Fluency in English with excellent written and verbal communication skills.
• Proficient understanding of diagnostic laboratory principles and experience with laboratory instrumentation and information systems.
• Strong analytical, problem-solving, and decision-making skills with experience in quality systems (e.g., ISO 17025/15189) and audit processes.
• Flexibility and adaptability to evolving operational needs and priorities.

Desirable

• Eligibility for UAE laboratory technologist licensure where applicable.
• Experience in veterinary or zoological diagnostic laboratories, preferably within a wildlife or aquatic animal health setting.
• Familiarity with multidisciplinary animal health teams and collaborative diagnostic environments.
• **Shape The Future With Us**
• At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.
• From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences.
• We’re driven by passion, powered by innovation, and committed to excellence in everything we do.
• We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference.
• No matter your background or expertise, there's a place for you at Miral Experiences.