Operations Associate

Opportunity For Emirati Talent

About The Role

• The Operator position will oversee the entire operation of a ride or attraction, including the safety and wellbeing of all colleagues and guests at that particular ride or attraction.
• They will also be required to concentrate for long periods of time, manage small teams, multi-task and operate large machinery safely and efficiently.
• Ensure all rides and attractions start up and closedown procedures are completed correctly.
• Organize and regulate queuing systems for all rides and attractions.
• Ensure height measuring is conducted accurately and efficiently.
• Ensure ride platforms are organized for operation.
• Explain, distribute and fit ride safety clothing to guests that require it.
• Ensure that guests load and unload from rides and attractions safely and efficiently.
• Check all ride restraints, safety belts and attraction equipment properly to ensure guests are safe and comfortable at all times.
• Check safety equipment (fire extinguishers, emergency exits and emergency routes).
• Communicate clearly with guests, colleagues and management at all times.
• Be able to use the ride stop and emergency stop functions effectively and confidently.
• Delivering fun and memorable experiences to the guests.
• Opening and closing the rides and attractions to guests.
• Follow all Health and Safety policies and procedures.
• Record all details of the daily operation or a ride or attraction (e.g. downtimes, throughputs and colleague breaks).
• Ensure that the daily ride documentation is kept up to date, tidy and accurate.
• Handle and lead ride downtimes and emergency situations as and when required.
• Ensure clean and safe environment.
• This position requires a large time spent standing and talking on positions.
• Ability to stay focused at all times, during long shifts and quiet / busy periods in the park.
• Any other tasks that may be required from time to time to perform to meet the needs of the business.
• **Essential:**
• Good customer service skills
• Good communication skills
• Ability to work within a team and on their own
• Outgoing and enthusiastic personality and have a passion for guest interaction and communication
• Speak and understand English language
• Ability to work under pressure and long shift times
• Integrity – being honest and ethical
• **Desirable:**
• Higher secondary or equivalent
• Speak and understand Arabic language
• Creativity and alternative thinking to develop new ideas for and answers to work related problems
• For Operator position training:
• Ability to manage small teams
• Ability to concentrate uninterrupted for long periods of time
• Ability to operate machinery safely and efficiently
• Ability to multi-task
• Ability to oversee the safety of all colleagues and guests at a particular ride or attraction
• **Shape The Future With Us**
• At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.
• From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences.
• We’re driven by passion, powered by innovation, and committed to excellence in everything we do.
• We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference.
• No matter your background or expertise, there's a place for you at Miral Experiences.