Senior Incident Responder

5-8+ years of experience in a dedicated Incident Response, Digital Forensics (DFIR), or advanced cybersecurity analyst role.

Proven track record executing the full incident lifecycle, particularly involving personal/executive account takeovers, mobile threats, and endpoint malware.

Demonstrated experience investigating fraud in financial transactions, including direct coordination with banks and credit card companies - fraud investigation, disputes and chargebacks, transaction analysis, or account takeover response. This may have been gained at a financial institution, card issuer, payment processor, fintech risk team, financial crimes unit, or in a security role working these cases directly.

Deep technical expertise conducting forensics and vulnerability management across Windows, macOS, iOS, Android, and Linux ecosystems.

Working command of identity theft remediation and attack kill chain models, with the ability to apply them to an individual and their family rather than an enterprise network.

Advanced industry certifications are highly preferred (e.g., GCIH, GCFA, CISSP, OSCP, or similar); fraud and financial crime credentials such as CFE, CFCS, or CAMS are a strong plus.

Exceptional communication skills with the ability to translate technical jargon into actionable advice for non-technical clients, maintaining deep empathy and composure during high-stress crises.

College degree in an Information Technology (IT/CS/CE) discipline or equivalent real-world experience, coupled with the ability to operate highly independently.