Senior Coordinator Business Development
Skills
About This Role
Overview
Reports to: Senior Manager Sales Main Objectives of this position: - Develop the small to medium size customer account portfolio regarding volume and revenue, whilst also promoting the digital products of Hapag-Lloyd to the customers. - Ensure the highest level of quality when interacting with them being customer-oriented and creating value for customers as well as for Hapag-Lloyd.
Main Tasks
- Prepare and conduct calls, report on leads generated in Salesforce, and follow up to nurture potential business opportunities.
- Manage case information and update within Salesforce.
- Collaborate with the TM, provide feedback on market conditions including rate trends, competitor activities, and market insights as needed to ensure effective engagement.
- Build and foster strong internal relationships to enhance the overall customer experience.
- Prepare rate quotations, filtering of rate request to align with the company's strategic goals and optimize vessel utilization for volume and profitability.
- Follow-up on customer inquiries and potential business, free time and pricing approval requests.
- Ensure timely completion of administrative tasks such as RA filing, FMC filing, handover to CS when necessary.
Qualifications and Technical Job Requirements
- University degree or equivalent.
- High level of proficiency in both written and spoken English.
- Proficiency in utilizing MS Office, FIS knowledge and Salesforce.
- Strong ability to collaborate effectively and exhibit a strong team spirit.
- Maintain a positive attitude and adhere to established guidelines.
- Receptive and be able to grasp new ideas and the ability to self-motivate for personal development.
About Us
With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies.
In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries.
Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers.
A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents.
In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa.
Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
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