Senior Business Development Representative (NA) - BD 19991
Role Overview
The Senior Business Development Representative supports digital transformation conversations with strategic enterprise organizations in the US market.
This is a pure outbound role focused on named strategic accounts and high-value prospects.
The role helps prospects navigate AI adoption and enterprise application transformation.
Key Skills for This Role
Full Job Posting
About Whatfix
Whatfix is an AI platform focused on user adoption of enterprise applications and digital transformation.
Its products include Digital Adoption, Product Analytics, Mirror, AI Agents, Seek, and other AI-first solutions.
The company serves more than 700 enterprise customers across over 40 countries.
About the Role
The Senior Business Development Representative supports digital transformation conversations with strategic enterprise organizations in the US market.
This is a pure outbound role focused on named strategic accounts and high-value prospects.
The role helps prospects navigate AI adoption and enterprise application transformation.
Key Responsibilities
- Identify qualified prospects and navigate company structures to find decision-makers.
- Map stakeholders including heads of IT, transformation leaders, and business process owners.
- Use calls, email, marketing automation, LinkedIn InMail, and other channels to nurture leads.
- Generate meetings with ideal customer profile accounts and decision-makers through outbound prospecting.
- Collaborate with sales teams to develop qualified opportunities from cold prospects.
- Own outbound funnel metrics including dials, connects, conversations, and Sales Accepted Leads.
- Meet pipeline generation and quota attainment targets for account executives.
Candidate Profile
- Two to four years of business development experience serving international clients is required.
- North American client experience is preferred, and software or high-tech experience is a plus.
- Strong understanding of ideal customer profiles and account-fit signals is required.
- Ability to apply qualification frameworks such as BANT or MEDDIC is required.
- Experience researching account structures, buying triggers, and business context for personalized outreach is required.
- Proficiency with CRM and sales engagement tools such as Salesforce, Sales Navigator, Outreach, or Mindtickle is required.
- A consistent record of meeting or exceeding pipeline generation and meeting-booking quotas is required.
- The role requires strong business acumen, persuasive communication, problem-solving, teamwork, and a willingness to take intelligent risks.
Workplace and Flexibility
- The standard expectation is to work in the office five days per week.
- Employees may work from home up to two days per month, with case-by-case flexibility considered when needed.
Perks and Benefits
- Benefits include medical insurance, free lunch and dinner, and a doorstep cab drop facility.
- Employees may receive education sponsorship, internal transfers, global mobility opportunities, and opportunities to attend global events.
- The company offers uncapped incentives, bonus plans, and opportunities to travel to meet global customers.
Hiring Process Note
- Whatfix may use AI-assisted interviewing for selected roles; its outputs are advisory and hiring decisions remain with the internal hiring team.
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