Lead Designer (Manager) : DAP

About the Role

What You’ll Do

• Lead and manage design for the DAP tribe, one of four Whatfix tribes.
• Align DAP strategy with business goals and product strategy.
• Define the DAP design vision and align design teams to achieve it.
• Drive design quality, practice, and offerings for the DAP product line.
• Lead and mentor DAP designers through the end-to-end design process.
• Own craft and capability output across key DAP projects and maintain high-quality deliverables.
• Represent user needs with cross-functional partners and support prioritization and planning.
• Partner with product and technology leads to prioritize and deliver products and features.
• Assess performance and provide career guidance for DAP design team members.

What We’re Looking For

• 8–12 years of relevant industry experience, including 2–3 years managing designers as a player-coach.
• Experience fostering environments for high-quality, creative, hypothesis-driven design work.
• Proven experience applying human-centered design with customers, engineering, product management, and user researchers.
• Strong communication and teamwork skills across product teams.
• Commitment to design excellence, attention to detail, and validated user-centered solutions.
• Strong portfolio showing design leadership contributions and shipped mass-market work.
• Highly proactive communication and exceptional interpersonal skills.

Workplace

• The role is onsite and normally involves working from the office five days per week.
• Whatfix offers the option to work from home up to two days per month, with case-by-case flexibility possible.

Perks and Benefits

• Medical insurance coverage is provided in India.
• Free lunch and dinner buffet and doorstep cab drop facilities are available.
• Education sponsorship, internal transfers, and global mobility programs are offered.
• Employees may represent Whatfix at global events.