Senior Business Analyst

Work closely with the Test Lead and other team members to contribute to the development of project level Test Strategy

Understand the end-to-end clinical workflows and get involved in test cases preparation and hands-on testing for applicable in-scope test types

Support the Test Lead in coordinating the Test planning & execution activities for each of the in-scope test types and ensure they are completed within the prescribed timelines

Get trained on using Expanse functionalities (end to end)

Identify and log defects during testing

Participate in Defects Triage sessions; triage defects and own the defect life cycle process

Ensure traceability between workflows, test cases and their test results are in place

Support the Test Lead in various testing initiatives

Be proactive, identify and support Usability & User acceptance tests implementation for suitable areas of MEDITECH Expanse

Provide support to all required stakeholders

Contribute to the test planning and testing for Priority Packs and yearly mock Disaster Recovery

Mentor the junior testers, ensure test deliverables are of high quality

Be a subject matter expert in using the Power Automate scripting tool, Power BI for reports, defining processes and best practices

Take ownership of ongoing scripting/automation activities & upcoming initiatives

Attend Knowledge transfer sessions to understand the current state

Perform hands-on development and maintenance of automation scripts

Mentor junior team members and contribute to the team’s success

In consultation with the Automation lead, script requestor & applicable stakeholders, establish suitable timelines for preparing and executing the Automation scripts

Engage in multiple ongoing scripting initiatives; ability to prioritize

Work towards building an effective automated Regression suite

Offer analytical support to clinical users by extracting, cleaning and modeling data from electronic health records systems like MEDITECH, utilizing software such as excel and Microsoft SQL Server

Collaborate with Health Informatics departments, partner organizations, infrastructure support teams and external vendors as required

Coordinate communications and relationships with MEDITECH.

Receive, review, process, and track invoices and payments.

Manage purchase orders and supporting documentation.

Monitor outstanding invoices and follow up with internal teams as required.

Maintain accurate and organized vendor and financial records.

Occasionally support financial reporting activities.

NOTE : Above are some of the key roles and responsibilities. Considering the nature of the program and portfolio, the candidate is expected to be flexible and take-on additional roles and responsibilities which includes working for other portfolios and different areas of work (outside of Testing and Automation).

Are you motivated to join us? We will be looking for you to have the following:

Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field.

At least Five (5) to Seven (7) years recent related experience working at a medium to large sized organization: Performing hands-on end to end testing in an electronic health record setting for various test types like Unit/Functional, Integration, Usability, Regression, Devices Readiness (including printers testing at sites), User Acceptance Hands-on Automation & Scripting (preferably using the Power Automate tool) Experience with Power BI Experience with health and corporate information systems

Performing hands-on end to end testing in an electronic health record setting for various test types like Unit/Functional, Integration, Usability, Regression, Devices Readiness (including printers testing at sites), User Acceptance

Hands-on Automation & Scripting (preferably using the Power Automate tool)

Experience with Power BI

Experience with health and corporate information systems

Prior experience required with Automation, Usability Engineering Framework, UX Design and Testing (including Usability)

Proven work experience and strong proficiency in SQL, R, Python, Power BI and Power Automate

Good hands-on experience extracting, cleaning, and modeling data from electronic health records systems like MEDITECH; utilizing software such as excel, iPeople Direct Table Viewer, Power BI and Microsoft SQL Server

An added advantage if you have experience with an electronic health information system such as MEDITECH, Paris, Intrahealth Profile, CST and tools such as Power Automate and Power BI

Ability to understand end to end workflows and create test cases from these

Mentor junior team members during test cases creation and responsible for reviewing and ensuring accuracy of these test cases

Mentor junior team members during automation scripting and script runs

Promote teamwork and contribute to the team’s success

Responsible for the logistics of room bookings and devices required for testers during various test phases

Excellent verbal and written communication skills, with the ability to effectively communicate complex technical solutions to non-technical stakeholders

Proficient Excel, PowerPoint and Visio skills

Ability to support the Test Lead & Automation Lead in day-to-day deliverables

Experience working in a multi-disciplinary environment including providers and clinicians

Please note that you will be required to travel to various hospitals/sites to support different engagements, site readiness and go-live support activities (involving 12-hour work shifts at the hospital/site during go-live support). Due to this, a mandatory requirement is the candidate needs to have a BC Driver’s License and access to a car.

We require the candidate to be flexible to work additional hours as and when required (including early mornings, evenings and/or weekends).

A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields

Fantastic opportunities for support and management roles are available as you advance within the organization

Competitive salary package, including comprehensive health benefits coverage

A chance to create a difference every day in the world of health care

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.8 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish peoples. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care .

Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation.

We value diversity in the work force and seek to maintain an environment of respect, caring and trust.

Find out what it’s like to work here. Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights!

#LI-DNI

Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.

Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.

Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.

Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.

Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.

Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.

Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.

Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.

Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Demonstrated knowledge of health and corporate information systems.

Ability to analyze business processes and business specifications.

Knowledge of systems analysis, design and development life cycle theory, concepts and practices.

Ability to develop innovative system/computing technology approaches and

solutions for customer business needs.

Analytical reasoning and problem solving skills.

Ability to communicate effectively both verbally and in writing.

Ability to deal effectively with others.

Ability to organize and prioritize work.

Ability to work independently and as a member of a team.

Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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