Senior Business Analyst - EdTech
Skills
About This Role
Operational Responsibilities
- Requirements Gathering:
- Elicit, document, and manage business and functional requirements from diverse stakeholders.
• Business Process Analysis
- Map, evaluate, and optimize workflows to ensure efficiency, scalability, and compliance.
- Solution Design
- : Collaborate with technical teams to translate requirements into functional specifications and system designs.
• Testing & Validation
- Participate in UAT planning and execution, ensuring delivered solutions meet agreed requirements.
- Change Management:
- Support impact assessments, communication, and adoption strategies for system or process changes.
- Documentation:
- Produce high-quality business requirement documents (BRDs), user stories, process models, and reports.
- Stakeholder Engagement:
- Conduct workshops, presentations, and meetings to align expectations and outcomes.
- Mentorship:
- Provide guidance, coaching, and peer reviews for junior business analysts.
- Continuous Improvement:
- Promote the use of BA standards, methodologies, and tools (Agile, Waterfall, BPM).
- Compliance:
- Ensure adherence to organizational policies, governance frameworks, and information security standards.
Technical Skills
- Strong knowledge of business process modelling techniques, with
- proficiency in BPMN (latest version)
- and UML.
- Experience with
- process automation tools (e.g., Camunda, Nintex K2, etc.)
- .
- Understanding of
- application integration requirements
- , APIs, and enterprise data flows.
- Proficiency with tools such as
JIRA, Confluence, MS Visio
- , or similar.
- Familiarity with testing practices, UAT, and quality assurance frameworks.
- Strong ability to produce
- professional Business Requirement Documents (BRDs), user stories, and process models
- with excellent written communication skills.
- Understanding of enterprise applications, APIs, and data analysis fundamentals.
- Familiarity with testing practices, UAT, and quality assurance frameworks.
- Proficiency in Quality Assurance (QA) methodologies, practices, and tools
Required Experience
- Minimum of
- 4–5 years of business analysis experience
- with strong exposure to large-scale IT and digital transformation projects.
- Proven track record in
- requirement elicitation, stakeholder management, and process modeling
- .
- Experience working in higher education environments
- , with knowledge of
- student information systems, learning management systems, and related academic/administrative processes
- .
- Demonstrated experience in
- Agile and Waterfall methodologies
- , enterprise applications, and project delivery.
- Experience in
- process optimization, automation, and integration across enterprise platforms
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