Senior Business Analyst Digital Financial Services FinTech
Skills
About This Role
About The Role
We are seeking a
Senior Business Analyst – Digital Financial Services
to drive business analysis, product insights, and strategic initiatives across digital lending, payments, and financial inclusion platforms.
The role will act as a critical bridge between business stakeholders, product teams, and technology functions to ensure the successful delivery of scalable, data-driven financial solutions.
The ideal candidate will possess strong domain expertise in
digital finance, lending ecosystems, and mobile money platforms
, with the ability to convert complex business needs into actionable requirements and optimized processes.
Business Analysis & Requirements Management
- Gather, analyze, and document business requirements for digital financial products and platforms
- Translate business needs into functional specifications, user stories, and process flows
- Conduct gap analysis and recommend scalable solutions aligned with business objectives
- Facilitate workshops and stakeholder discussions to refine requirements
Product & Financial Analysis
- Support the design and enhancement of:
- + Digital lending products (nano loans, overdrafts, MSME financing)
- + Payment systems and mobile money integrations
- + Embedded finance and open banking solutions
- Analyze customer behavior, financial data, and market trends to inform product decisions
- Assist in financial modeling, pricing strategies, and product viability assessments
Process Optimization & Operations
- Map and optimize end-to-end business processes across the product lifecycle
- Identify inefficiencies in credit operations, onboarding, and transaction workflows
- Recommend automation and digitalization strategies to enhance operational efficiency
- Ensure alignment with regulatory, compliance, and risk management frameworks
Data Analysis & Reporting
- Define KPIs and track product and business performance metrics
- Perform data analysis to support decision-making, including:
- + Conversion rates
- + Customer acquisition and retention
- + Product usage and financial performance
- Develop dashboards and reports for stakeholders and senior management
Stakeholder & Cross-Functional Collaboration
- Act as liaison between business, product, engineering, and operations teams
- Collaborate with external partners including FinTechs, mobile operators, and financial institutions
- Support integration initiatives with third-party systems and platforms
Project Support & Delivery
- Support project planning, execution, and delivery across multiple initiatives
- Work within Agile frameworks to ensure timely delivery of requirements and solutions
- Assist in UAT (User Acceptance Testing), validation, and post-launch analysis
Requirements & Qualifications
- 6–10+ years of experience as a Business Analyst in FinTech / Digital Financial Services
- Strong exposure to:
- + Digital lending and credit lifecycle
- + Mobile money ecosystems and payment platforms
- + Financial inclusion and underserved market segments
- Experience working across multiple geographies and regulatory environments is preferred
Technical & Functional Skills
- Strong expertise in:
- + Business process modeling (BPMN, workflows)
- + Requirement gathering and documentation tools
- + Data analysis and reporting (Excel, BI tools, SQL preferred)
- Understanding of:
- + Financial services regulations and compliance
- + Credit scoring models and risk frameworks
- Familiarity with Agile/Scrum methodologies
Education
- Bachelors or Masters degree in Business, Finance, IT, or related field
- Certifications in Business Analysis (CBAP, PMI-PBA) or Finance are a plus
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.xadtechnologies.com Job Function: Business Development Company Industry/
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