Senior Business Analyst

Job Summary

Senior Business Analyst

Key Responsibilities

• Collaborate with stakeholders (business, technical, and regulatory) to gather, analyze, and document business requirements, processes, and workflows.
• Translate business needs into clear, concise, and detailed functional and non-functional requirements, including use cases and user stories.
• Facilitate workshops, interviews, and focus groups to understand current-state and future-state business operations.
• Work closely with solution architects, developers, and QA teams to ensure requirements are correctly interpreted and implemented.
• Support the development of business process models (as-is / to-be), gap analysis, and feasibility assessments.
• Define acceptance criteria and support UAT planning and execution.
• Act as a liaison between business units and technical teams to ensure alignment and traceability of requirements.
• Ensure compliance with national healthcare standards, data protection policies, and relevant regulatory frameworks.
• Monitor and report on project progress, risks, and issues related to business analysis activities.
• Participate in change management, stakeholder engagement, and capacity-building initiatives.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Healthcare Informatics, or a related field.
• Minimum 7+
• years
• of proven experience in

Business Analysis

• , with at least
• 3 years in senior or lead roles
• .
• **Experience in the Governmental Sector or Healthcare / Medical Domain**
• is highly preferred.
• Experience working on large-scale, multi-stakeholder digital transformation or e-government initiatives.
• Strong knowledge of
• business process modeling (BPMN)
• , requirements engineering, and stakeholder analysis.
• Familiarity with
• healthcare accreditation, quality control
• , and regulatory frameworks is an advantage.
• Excellent documentation skills using tools such as Microsoft Visio, Word, Excel, Jira, or similar.
• Experience with
• Agile, Scrum, or Hybrid project methodologies
• .
• Strong understanding of data-driven projects, including integration with health information systems or ERP platforms.

Skills & Competencies

• Outstanding analytical and problem-solving skills.
• Exceptional communication and stakeholder management skills.
• Fluent in

English

Arabic

• (written and spoken).
• Strong interpersonal skills and ability to work collaboratively across departments.
• High attention to detail and commitment to delivering high-quality work.
• Ability to work independently and manage multiple tasks under tight deadlines.