Senior Associate - ICC Banking Operations
Skills
About This Role
Role Purpose
To control Bupa CareConnect banks accounts to ensure smooth operations by managing the cash flow, maintaining bank accounts, and building a healthy relation with all banks.
1- Cash Management and Reporting;
- Monitor daily cash availability and provide visibility to leadership.
- Download and review bank statement and ensure timely bank posting.
- Coordinate with banking partners on transfers and reconciliation issues.
- Ensure secure handling of cash and non-cash payment channels.
- Support cash flow forecasting and liquidity planning.
- Responsible for reviewing the bank reconciliation.
- Monitor daily refund request.
- Oversee and execution all payment transactions accurately and on time.
2- Bank Relations;
- Manage bank relations to establish strong network and to ensure smooth operation.
- Review banks agreements and condition terms.
- Actively participate in negotiation with different banks on any provided services.
3- Trade and Business Solutions;
- Handle end-to-end processing of trade products such as Letters of Credit (LCs), Letter of guarantees and bid bond.
- Manage installation, activation, maintenance, tracking, and deactivation of POS terminals.
- Process new merchant applications and ensure proper setup of POS services.
- Handle merchant inquiries, issues, and service requests related to POS.
- Coordinate with technical teams to resolve POS device issues.
- Coordinate with payment gateway team to resolve any issues.
- Support merchants in integrating with the payment gateway.
4- Compliance;
- Ensure full adherence to central bank (SAMA) regulations.
- Review transactions to detect suspicious or unusual activity.
- Prepare documentation for internal and external audits enquires.
Skills
- Experience in banking operations
- Experience in MS (Excel and PowerPoint)
- Excellent communication (written & verbal)
- Excellent numerical and analytical skills
- Bilingual speaker (Arabic & English)
Education
Bachelor's degree in finance, business administration or related field.
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