Senior Account Manager, Platform Demand - Comcast Advertising
Role Overview
Responsible for providing strategic account management and sales leadership for an assigned portfolio of strategic client group accounts.
Develop and execute strategy for each account in the portfolio, manage day-to-day activities including maintaining existing base of revenue, driving the most value within the account.
Drives billing activities with clients.
Responsible for customer retention, helping guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction.
Maintain high customer satisfaction including actively leveraging Net Promoter Score system.
Mentors and trains junior level account managers.
Key Skills for This Role
Full Job Posting
Skills and Experience
- Required:
- More than 5 years of experience in account management or client-facing roles
- Experience negotiating commercial deals and campaign terms with clients (these can be DSPs, SSP, or independents)
- Proven ability to build and maintain client relationships across key accounts
- Strong experience in adtech, programmatic, or media sales environments
- Good understanding of the programmatic ecosystem (DSPs, SSPs, exchanges)
- Experience working directly with DSPs and managing those relationships
- Comfortable working with sales teams on pipeline, forecasting, and targets
- Ability to spot growth opportunities and drive revenue within accounts
- Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Qualifications
- More than 5 years of experience in account management or client-facing roles
- Experience negotiating commercial deals and campaign terms with clients (these can be DSPs, SSP, or independents)
- Proven ability to build and maintain client relationships across key accounts
- Strong experience in adtech, programmatic, or media sales environments
- Good understanding of the programmatic ecosystem (DSPs, SSPs, exchanges)
- Experience working directly with DSPs and managing those relationships
- Comfortable working with sales teams on pipeline, forecasting, and targets
- Ability to spot growth opportunities and drive revenue within accounts
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
About Comcast
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