Scrum Master - Lending & Mortgage

About CodeNinja

• CodeNinja is a full-stack AI delivery firm headquartered at Al Faisaliah Center, Riyadh, Kingdom of Saudi Arabia.
• Founded in 2014, CodeNinja has grown into a trusted technology partner for enterprises, governments, and software acquirers across the GCC and beyond — helping organizations modernize legacy systems and operationalize intelligence across mission-critical workflows.
• Through AI Pods, AI Labs, and Global Capability Centers spanning Riyadh, San Francisco, Santiago, and Lahore, CodeNinja co-engineers autonomous workflows, AI-native infrastructure, and bespoke models that embed intelligence at the core of enterprise operations.
• Trusted by 240+ organizations and recognized as a category leader on Clutch and G2.
• Core service lines include:
• Work AI Solutions — deploying AI systems directly into credit, fraud, treasury, and operational workflows
• AI for Infrastructure — integrating AI into IT and operational systems for predictive maintenance and resilience
• AI Tooling & Platforms — including the proprietary HYPER platform for model development and workflow automation
• AI Labs & GCC — establishing capability centers to scale internal AI and engineering talent

About The Role

Agile Facilitation & Coaching

• Facilitate all Scrum ceremonies — sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement — with rigour and consistency
• Coach development teams, Product Owners, and business stakeholders on Agile principles, Scrum framework, and continuous improvement mindset
• Drive team maturity and self-organisation, enabling squads to operate at high velocity without micromanagement
• Support adoption of SAFe or scaled Agile frameworks at program level, including PI Planning and ART coordination where applicable

Delivery & Impediment Removal

• Proactively identify, track, and remove impediments that block team progress — escalating cross-team dependencies and organizational blockers to the right forums
• Monitor sprint velocity, burn-down charts, and team health metrics, reporting delivery status transparently to program leadership
• Manage risks and issues at team level, escalating where appropriate and ensuring mitigation actions are tracked to closure
• Ensure Definition of Done (DoD) is clearly defined, consistently applied, and continuously improved across all teams

Integration & Implementation Support

• Coordinate Agile delivery workstreams across integration projects — ensuring teams are aligned on API dependencies, middleware deliverables, and integration testing milestones
• Facilitate cross-team coordination and dependency mapping during platform implementation sprints, including core banking module rollouts
• Work alongside technical architects and QA leads to ensure integration readiness checkpoints are embedded within sprint cycles
• Support UAT planning and execution coordination, ensuring business sign-off activities are tracked as sprint deliverables

Migration Project Delivery

• Lead Agile delivery coordination for data and system migration workstreams — managing sprint goals, cutover readiness checklists, and parallel-run validation activities
• Collaborate with data architects, POs, and QA teams to ensure migration milestones are sprint-sequenced with clear acceptance criteria
• Ensure business continuity risks are captured in the risk register and actively managed through the migration delivery lifecycle

Stakeholder Engagement & Reporting

• Act as the primary Agile delivery point of contact for program managers, PMOs, and senior business stakeholders
• Produce and maintain sprint reports, program increment dashboards, and delivery scorecards tailored to both technical and business audiences
• Facilitate stakeholder workshops on Agile ways of working, change management, and delivery governance
• Ensure compliance with banking-sector delivery governance standards, including audit trails, change management logs, and release documentation

Essential

• 8-10 years of experience as a Scrum Master or Agile Delivery Lead, with a minimum of 4 years in the banking or financial services sector
• Demonstrable experience delivering Agile programs in Lending and/or Mortgage domains — including loan origination systems, mortgage servicing platforms, or collections workflows
• Proven track record facilitating Scrum ceremonies and coaching cross-functional teams in complex, enterprise-scale environments
• Hands-on experience coordinating delivery across systems integration projects — managing sprint dependencies between core banking, LOS, CRM, and middleware teams
• Experience supporting or leading Agile delivery for platform implementation projects, including UAT coordination and go-live sprint management
• Involvement in at least one large-scale data or system migration project in a banking context, managing delivery timelines and cutover readiness
• Certified Scrum Master (CSM), Professional Scrum Master (PSM I/II), or SAFe Scrum Master (SSM) certification — active and verifiable
• Strong facilitation, communication, and stakeholder management skills with the ability to operate confidently at program level

Desirable

• Prior Scrum Master experience at a bank or financial institution in Saudi Arabia or the GCC region
• Familiarity with SAMA regulations, Basel III/IV frameworks, or KSA-specific banking compliance requirements
• Experience with core banking platforms such as Temenos T24, Oracle FLEXCUBE, Finastra, or Mambu
• SAFe Program Consultant (SPC), SAFe Release Train Engineer (RTE), or equivalent scaled Agile certification
• Proficiency with Agile tooling: JIRA, Confluence, Azure DevOps (ADO), or Miro
• Experience operating within a PMO governance structure alongside traditional waterfall delivery teams

Why Join Us

• Work with leading banking clients on high-impact digital transformation initiatives.
• Exposure to enterprise-level systems, modern digital platforms, and multi-disciplinary project environments.
• A culture focused on innovation, ownership, and continuous learning.
• Collaborate with global teams across technology, digital, and architecture domains.
• Clear pathways for growth in business analysis, solutioning, and digital leadership roles.

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