Scrum Master - Lending & Mortgage

Facilitate all Scrum ceremonies sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement with rigour and consistency.

Coach development teams, Product Owners, and business stakeholders on Agile principles, Scrum framework, and continuous improvement mindset.

Drive team maturity and self-organisation, enabling squads to operate at high velocity without micromanagement.

Support adoption of SAFe or scaled Agile frameworks at program level, including PI Planning and ART coordination where applicable.

Proactively identify, track, and remove impediments that block team progress escalating cross-team dependencies and organizational blockers to the right forums.

Monitor sprint velocity, burn-down charts, and team health metrics, reporting delivery status transparently to program leadership.

Manage risks and issues at team level, escalating where appropriate and ensuring mitigation actions are tracked to closure.

Ensure Definition of Done (DoD) is clearly defined, consistently applied, and continuously improved across all teams.

Coordinate Agile delivery workstreams across integration projects ensuring teams are aligned on API dependencies, middleware deliverables, and integration testing milestones.

Facilitate cross-team coordination and dependency mapping during platform implementation sprints, including core banking module rollouts.

Work alongside technical architects and QA leads to ensure integration readiness checkpoints are embedded within sprint cycles.

Support UAT planning and execution coordination, ensuring business sign-off activities are tracked as sprint deliverables.

Lead Agile delivery coordination for data and system migration workstreams managing sprint goals, cutover readiness checklists, and parallel-run validation activities.

Collaborate with data architects, POs, and QA teams to ensure migration milestones are sprint-sequenced with clear acceptance criteria.

Ensure business continuity risks are captured in the risk register and actively managed through the migration delivery lifecycle.

Act as the primary Agile delivery point of contact for program managers, PMOs, and senior business stakeholders.

Produce and maintain sprint reports, program increment dashboards, and delivery scorecards tailored to both technical and business audiences.

Facilitate stakeholder workshops on Agile ways of working, change management, and delivery governance.

Ensure compliance with banking-sector delivery governance standards, including audit trails, change management logs, and release documentation.