Scaffolding Materials Specialist

Position Summary

Core Responsibilities

• **:Project Initiation & Internal Briefing**
• : Organize and lead pre-shipment internal briefings with business, technical, and scheduling teams; ensure all briefing documentation is completed, reviewed, and archived before project launch
• **.Customer Pre-Arrival Briefing**
• : Provide written material arrival briefings to clients before first delivery, covering plan submission, acceptance methods, unloading timelines, and signing requirements
• **.Shipment Plan Tracking**
• : Proactively monitor shipment plan execution—confirm plan creation, vehicle assignment, loading status, and driver arrival times; escalate unresolved issues to supervisors immediately
• **.On-Site Receiving & Sign-Off**
• : Oversee vehicle unloading and material sign-off processes; ensure accuracy of incoming materials against delivery documentation
• **.Shipment Restriction Resolution**
• : Investigate and resolve shipment restrictions caused by overdue authorizations, unsigned contracts, or delinquent payments; coordinate with clients and internal teams to clear barriers
• **.Defective & Unreceived Material Handling**
• : Manage recycling/disposal of defective products; coordinate returns for unreceived materials and ensure cost responsibility is documented when customer-driven
• **.Project Exit Briefing & Packing Supervision**
• : Lead exit briefings with labor teams on packing standards and damage assessment; supervise packing quality to ensure compliance and exclude defective or non-company materials
• **.Return Plan Declaration & Tracking**
• : Guide customers on return specifications, quantities, and transport requirements; report return plans to dispatchers and track execution to prevent empty trips or delays
• **.Over-Return Prevention & Investigation**
• : Accurately manage rental data; immediately halt and investigate any over-return incidents; determine root causes (specification confusion or cross-delivery) and coordinate corrective actions
• **.Asset Write-Off Coordination**
• : Confirm complete material return with clients; notify business managers to initiate asset write-off; assist in data analysis and account adjustments before final settlement
• **.Monthly & Final Settlement Support**
• : Complete monthly settlement confirmations; assist business managers with final project settlements and client account reconciliation
• **.Quality Issue Resolution**
• : Address material quality complaints promptly—appease clients, report issues internally, track corrective actions, and ensure satisfactory outcomes
• **.On-Site Inspections**
• : Conduct monthly inspections via Xiaohongren APP (and additional as needed); report abnormalities immediately to management for risk assessment
• **.Daily Administration & Reporting**
• : Complete attendance, planning, and review tasks; attend daily/weekly meetings; submit timely reports; maintain updated project tracking sheets; monitor all communication groups and respond promptly
• **.Equipment Stewardship**
• : Safeguard assigned company tools, computers, and supplies; report loss or damage
• **.Professional Development**
• : Actively participate in company trainings and examinations to enhance skills and capabilities
• .

What Makes This Role Critic

• **al:Single point of accountabil**
• ity for on-site asset safety and rent confirmati
• **on.Bridge between clients, dispatchers, labor, and internal business te**
• ams—requiring proactive communication and rapid issue escalati
• **on.Financial imp**
• act through accurate settlement, over-return prevention, and cost recove
• **ry.Risk managem**
• ent through inspections, quality control, and contingency planni
• ng.

Ideal Candidate Pro

• file:3–5 years in construction/scaffolding materials management, project coordination, or logis
• tics.Strong communicator with client-facing experience and multi-stakeholder coordination sk
• ills.Detail-oriented, disciplined in documentation, and capable of working under pressure on active construction s
• ites.Proficient with MS Office, project tracking tools, and digital communication platforms (WeCom, Xiaohong
• ren).