Credit Controller

We are seeking a highly skilled and experienced

to join our dynamic team in the heavy equipment rental industry.

The successful candidate will be responsible for managing and optimizing the credit control function across the Middle East region.

This role requires a strategic thinker with strong analytical skills, a deep understanding of credit risk management, and the ability to collaborate effectively with cross-functional teams to ensure timely collections and minimize credit risk.

Collect, monitor, and manage customer accounts to ensure prompt payment.

Analyze customer financial statements, credit scores, and forecasts to set and manage internal credit limits and booking allowances.

Administer hold policies based on payment history and risk evaluation, maintaining bankruptcy files for customers.

Maintain and update customer credit limits in the ERP system and manage the shipment order release process for orders on credit hold.

Update customer accounts with relevant notes regarding credit history, contact dates, and other critical information to keep stakeholders informed of credit risk.

Liaise with data privacy and logistics teams for Customer document checks and KYC preparation.

Reporting and Analysis:

Prepare monthly reports on actual results versus targeted goals, including AR aging balances, collections, DSO, and other KPIs for the region.

Establish documentation to support recommended reserves for uncollectible accounts and write-offs in line with company policies.

Develop and manage credit and collection processes to support operating entities, ensuring compliance with company credit policies.

Participate in cross-functional teams to improve customer payment cycles and operational processes.

Analyze, refine, and document process workflows and metrics to drive continuous improvement.

Investigate and resolve payment discrepancies and invoice disputes within established guidelines.

Negotiate the resolution of collection matters with customers, engaging Finance Manager, sales team, and legal team as necessary.

Leadership and Collaboration:

Initiate and manage monthly credit reports to review accounts receivable and agree on action plans with sales teams, finance, and management.

Provide recommendations for non-standard terms and conditions, coordinating special terms requests for approval.

Bachelor’s degree in Business Administration, Accounting, Finance, Economics, or a related field.

Minimum of 5 years of experience in credit and collections, credit analysis, or a related finance role preferably within heavy equipment rental industry in UAE.

Proven experience in credit risk management, financial analysis, and process improvement.

Proficiency in ERP systems and advanced Excel skills.

Must be multilingual.

Strong analytical and problem-solving skills.

Excellent communication and negotiation abilities.

Ability to work collaboratively across teams and regions.

High attention to detail and organizational skills.

Strategic mindset with a focus on continuous improvement.

This is an exciting opportunity to play a pivotal role in a growing organization within the heavy equipment rental industry.

You will have the chance to work in a multicultural environment, contribute to process optimization, and make a significant impact on the company’s financial health.