Salon Manager
Skills
About This Role
Objective
To oversee all aspects of the salon operations and implement strategies to achieve performance targets.
Key responsibilities
- Prepare, implement and update business and marketing plans
- Manage the financial budget, control costs and prepare revenue and expense reports for owners/board of directors
- Ensure the salon’s operating procedures and policies manuals are implemented and updated as required
- Supervise daily salon operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld
- Assist in the development and updating of the salon menu
- Manage client feedback
- Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals
- General requirements:
- Minimum educational qualification(s):
- Hospitality or Salon Management qualification an advantage
- Business administration qualification an advantage
- Minimum work experience required:
- Three (3) years salon management or hospitality management experience in an international standard salon/enterprise/hotel
- Proven business skills required:
- Operations management
- Financial reporting
- Human resource management
- Public relations and marketing
- Retail management
- Customer service
- Industry analysis
- Technical skills required:
- Computer literate (mid-advanced level)
- Business writing
- Language(s) required:
- English, Arabic
- Other specification required or preferred: Willing to work shift hours including nights and weekends
- Personality traits:
- Articulate verbal and written communication
- Interpersonal skills
- Self-motivated
- Enthusiastic
- Empathetic
- Sales oriented
- Professional presentation
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