SALON MANAGER
Manage salon operations, recruit and train staff, ensure customer satisfaction, and maintain compliance with health regulations while supporting marketing efforts.
Skills
About This Role
Overview
- Recruit, train, and onboard hairstylists, beauticians, therapists, and support staff.
- Prepare employee schedules and manage attendance.
- Monitor staff performance and productivity.
- Conduct performance reviews and provide coaching.
- Resolve employee conflicts and maintain a positive work environment.
- Ensure clients receive high-quality service.
- Handle customer complaints and resolve issues professionally.
- Build strong customer relationships to encourage repeat business
- Supervise day-to-day salon activities.
- Ensure smooth appointment scheduling and client flow.
- Maintain salon cleanliness, hygiene, and safety standards.
- Ensure compliance with local health and safety regulations
- Support marketing campaigns and social media activities.
- Monitor local market trends and competitors.
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