Sales Specialist - Account Growth

Overview

Commercial Growth

• Accountability -
• Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.
• Conversion
• Proactively introduce, educate and convert Partners on to Fresha s payments solution.
• Optimise
• listing content and availability competitiveness on the marketplace to maximise conversions.

Relationship Building

• Partnership
• Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.
• Guidance
• Advising Partners on suitable product selection based on their needs and specifications.
• Engagement
• Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.
• Collaboration
• Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.
• Feedback
• Collaborate with our Product teams to provide important product feedback to help enhance future releases.
• Sales
• Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.
• What we are looking for
• Partner Facing
• Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role
• Commercially Motivated
• Shown to be commercially motivated with an ability to adapt and achieve targets
• Analytical
• Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
• Initiative
• Naturally proactive and inquisitive, with a desire to consistently learn and improve
• Outbound Sales
• Previous experience in an outbound call environment or a related sales position preferred
• Communication -
• Excellent and proven written, verbal and presentation skills
• Innovative -
• Creative thinking and problem-solving mindset

• Relationship Building -

• Team Player -

• Happy to roll sleeves up and assist the team when required
• Initiative -
• Ability to self-starter with a proactive approach
• Adaptability -
• Comfortable working in a fast-paced and changing environment