Sales Executive (Value Added Services)

Overview

Inbound Sales & Lead Conversion

• Respond quickly to inbound leads via phone, CRM, and digital channels
• Qualify merchants based on size, needs, and product fit
• Deliver compelling elevator pitches and product demos via calls and online meetings
• Close subscription deals remotely with confidence and professionalism

Deal Routing & Team Collaboration

• Identify large or complex opportunities and route them to the right teams
• Ensure smooth handovers with clear documentation and CRM ownership

Crm & Sales Discipline

• Keep CRM records accurate and up to date (lead status, notes, outcomes, reasons won/lost)
• Use call recordings and transcripts to refine your pitch and objection handling
• Follow sales playbooks, scripts, and SOPs consistently

Performance & Targets

• Achieve monthly goals for revenue, activated merchants, and conversion rates
• Focus on steady, predictable pipeline conversion
• Participate in coaching sessions, call reviews, and feedback loops

How Success Is Measured

• Monthly revenue target
• Number of activated paying merchants
• Lead-to-sale conversion rate
• Lead response time
• CRM accuracy and pipeline hygiene
• Success in this role means being
• fast, consistent, and reliable
• — not just closing one big deal, but delivering strong performance every month.

Required

• 1–3 years of experience in inside sales, telesales, or inbound sales
• Strong phone presence and objection-handling skills
• Comfortable selling remotely via calls and video demos
• Experience using CRM systems (HubSpot is a plus)
• Target-driven mindset with strong execution discipline
• Nice to Have:
• Experience in fintech, SaaS, payments, or SMB-focused products
• Familiarity with F&B, retail, or service-based merchants
• Exposure to call analytics or sales enablement tools
• As part of our recruitment process, we process candidate personal data for recruitment and selection purposes.
• This may include recording or transcription of interviews, AI-assisted summarisation of interview notes, and storage of candidate information in our applicant tracking system.
• These tools support our recruitment team and do not make final hiring decisions without human review.
• We retain candidate information only for as long as necessary for the relevant recruitment process, unless you separately agree that we may keep your details for future opportunities.
• By submitting your application, you acknowledge that your personal data will be processed in accordance with this notice.