Sales Executive | Al-Futtaim Automotive | Volvo

About This Role

Job Requisition ID: 176890

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role As a Sales Executive, you will play a key role in supporting Volvo's sales objectives by achieving assigned sales and Customer Satisfaction Index (CSI) targets. You will represent the brand to potential and existing customers, ensuring every interaction reflects our commitment to quality, service excellence, and long term customer relationships.

What You Will Do

• Achieve or exceed monthly sales targets and follow all company sales policies and procedures.
• Deliver exceptional customer service to maximize CSI results and encourage repeat business.
• Ensure strict adherence to company procedures when handling cash and credit customers to minimize risk.
• Promote and sell valued products including GAP, Protect Plus, PCP, insurance, accessories, and paint protection.
• Stay updated on market trends, customer needs, and Volvo’s full product range, features, and benefits.
• Analyze the market to identify sales opportunities and customer demands.
• Create and improve reporting as required by management.
• Participate in QHSE activities, toolbox talks, safety training, and follow emergency procedures.
• Ensure high quality work with minimal errors and take action on customer concerns to enhance operational efficiency and satisfaction.

Required Skills To Be Successful

• 1–2 years of sales experience, preferably in the automotive or car dealership industry.
• Experience handling cash, cheques, or similar financial transactions.
• Strong English communication skills.
• Strong selling and negotiation skills with continuous drive to improve techniques

About The Team You will be part of the Volvo Sales Department, working closely with colleagues across departments to deliver seamless customer experience. The team fosters a customer first culture, with every member contributing to building long term relationships and promoting a high standard of service excellence.

What Equips You For The Role

• A customer centric mindset and the ability to make appropriate, customer focused decisions.
• Awareness of industry trends and the ability to translate customer needs into sales opportunities.
• Commitment to health, safety, and quality compliance in all aspects of the role.
• Strong mathematical capability and accuracy in financial dealings.
• Proactive, hardworking, and motivated attitude.
• Knowledge of IT systems such as Fastrack is an advantage.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Additional Internal Information:

• Reports to: Branch Manager
• Band: F

Note:- You must have been an Al-Futtaim employee for at least 18 months in order to be considered.

You must inform your HRBP in confidence of your application.

Please note that this vacancy may be advertised externally in the next week so apply without delay.