Sales Coordinator
Skills
About This Role
Job Overview
As a Sales Coordinator at Dingli KSA, you will support the sales team in daily operations and customer relationship management, with a strong emphasis on **import customs clearance**, **logistics coordination**, and **order follow-up**.
This position demands excellent communication skills, organizational abilities, and a proactive approach to ensure efficient sales processes and customer satisfaction.
Key Responsibilities
- Assist the sales team in processing orders, managing customer accounts, and maintaining sales records, with special attention to import-related documentation and customs procedures.
- Prepare accurate quotations for customers and follow up on payments to ensure timely collections.
- Respond promptly and professionally to customer inquiries regarding products, pricing, and order status, including import shipments and logistics updates.
- **Coordinate import customs clearance and logistics** with internal departments (logistics, production, finance) and external agents to ensure timely delivery and accurate invoicing.
- Prepare sales reports and monitor sales activities to support sales performance analysis.
- Maintain up-to-date knowledge of products and industry trends to assist customers effectively.
- Support day-to-day administrative duties, including document handling, correspondence, and office supply management.
- **Requirements** **Requirements:**
- Proven experience in **import customs clearance** and **logistics coordination**
- Solid experience in **order follow-up** for **industrial manufacturing enterprises** or **trading companies**
- **Fluent English in listening and speaking** (mandatory)
- Proficiency in MS Office applications and CRM/ERP software
- Detail-oriented with excellent organizational and multitasking abilities
- Ability to work collaboratively in a team environment and meet deadlines
- Customer-focused mindset with problem-solving skills
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