Sales & Barista
Seeking a dynamic Sales and Barista to prepare beverages, provide excellent customer service, and drive sales with strong communication skills.
Skills
About This Role
Job Summary
We are seeking a dynamic and customer-focused Sales & Barista with 2–3 years of experience in both sales and coffee preparation.
The ideal candidate should be passionate about delivering exceptional customer service, capable of preparing high-quality coffee and beverages, and confident in engaging with customers to drive sales and enhance their overall experience.
Key Responsibilities
- Prepare and serve coffee, espresso-based drinks, and other beverages according to company standards.
- Greet customers warmly and provide excellent customer service.
- Promote and sell products by understanding customer needs and making appropriate recommendations.
- Maintain product knowledge to effectively communicate features and benefits to customers.
- Handle customer inquiries and resolve concerns professionally.
- Process sales transactions accurately using the POS system.
- Ensure cleanliness and organization of the coffee station, display areas, and work environment.
- Monitor inventory levels and report stock requirements when necessary.
- Support daily store operations and contribute to achieving sales targets.
Requirements
- 2–3 years of proven experience as a Barista and/or Sales Associate.
- Strong knowledge of coffee preparation techniques and beverage presentation.
- Excellent communication and interpersonal skills.
- Ability to engage with customers confidently and build positive relationships.
- Sales-oriented mindset with the ability to upsell and cross-sell products.
- Well-groomed, professional appearance, and positive attitude.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of POS systems and cash handling.
- Fluency in English is required; Arabic is an advantage.
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