oracle

Sales Associate

Digitide Solutions

Lucknow, IND

Full-time

Junior · 2+ years experience

Onsite

Discovered 2 weeks ago

Full Job Posting

A high school diploma or equivalent is required, with a preference for candidates with a college degree or relevant certifications.
Minimum 2 years of experience in a sales or customer service role, preferably in a BFSI environment.
Excellent communication and interpersonal skills, with the ability to build rapport and connect with customers.
Strong problem-solving and critical thinking abilities to handle customer issues effectively.
Proficiency in using CRM systems and other sales-related software.
Ability to work independently and as part of a team, with good time management and organizational skills.
A customer-centric approach and a passion for delivering exceptional customer service.
Willingness to continuously learn and adapt to new products, services, and industry trends.
Basic knowledge of data privacy and security practices is preferred.
A positive and enthusiastic attitude, with a results-driven mindset.

Handle customer inquiries and provide accurate information about products and services.
Resolve customer issues and complaints in a timely and efficient manner.
Build and maintain positive relationships with customers to ensure their satisfaction and loyalty.
Collaborate with the sales team to develop effective sales strategies and achieve sales targets.
Stay updated with the latest product knowledge and industry trends to provide accurate and relevant information to customers.
Maintain a professional and friendly demeanor at all times, ensuring a positive customer experience.
Assist in cross-selling and upselling products and services to existing customers.
Provide feedback and suggestions to the management team to improve customer service processes.
Ensure compliance with company policies and procedures, especially regarding data privacy and security.
Maintain accurate records of customer interactions and sales activities.

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