Sales and Operations Executive

**MAP Global Shipping LLC** is a dynamic and innovative company, founded in 2022 as an integral part of the esteemed *MAP Group of Companies*.

We are a leading **International Freight Forwarder**, **Non-Vessel Operating Common Carrier (NVOCC)**, and **Shipping Agent**, with our headquarters strategically located in **Dubai, UAE**.

With a dedicated team of diligent professionals and a robust global network of partners, we provide **comprehensive and reliable logistics solutions** that cater to the diverse and evolving needs of our clients across the world.

We are looking for a proactive and detail-oriented **Sales and Operations Executive** to join our growing team.

The ideal candidate will play a key role in driving business growth by identifying new clients, maintaining existing relationships, and ensuring smooth execution of logistics operations.

This dual-role requires a balance of strong sales acumen and operational oversight in the shipping and freight forwarding industry.

· Identify potential clients and develop new business opportunities in freight forwarding and NVOCC services.

· Develop and maintain strong relationships with customers, agents, and carriers.

· Prepare competitive quotations and proposals; follow up to convert leads into sales.

· Meet or exceed monthly and quarterly sales targets.

· Conduct market research and competitor analysis to support strategic decision-making.

· Coordinate end-to-end logistics processes from booking to delivery.

· Liaise with carriers, shipping lines, customs brokers, and overseas agents to ensure timely movement of cargo.

· Prepare and verify shipping documents including Bills of Lading, invoices, and manifests.

· Monitor shipments and proactively resolve any issues or delays.

· Ensure full compliance with international shipping regulations and client requirements.

· Serve as a point of contact for customer inquiries and provide timely updates on shipments.

· Address customer concerns with professionalism and ensure service excellence.

· Maintain records of shipments, client communications, and operational logs.

· Prepare regular reports on sales performance, shipment status, and client feedback.

· Bachelor’s degree.

· 2–5 years of relevant experience in freight forwarding, NVOCC, or shipping operations.

· Strong understanding of shipping practices, and trade documentation.

· Proficient in MS Office and logistics management software.

· Excellent communication, negotiation, and interpersonal skills.

· Ability to handle multiple tasks, prioritize effectively, and meet deadlines.

· Experience in handling FCL/LCL shipments and international trade lanes.

· Fluency in English (additional languages a plus).

**Salary:** As per industry standards, commensurate with experience

Pay: AED2,500.00 - AED5,000.00 per month