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Sales and Events Coordinator

Gordon Ramsay Restaurants
London, GBR
Full Time, Contract
Entry
Onsite
Discovered 3 weeks ago
SalesforceOpenTableMicrosoft Office

Full Job Posting

Key Accountabilities

Full management and co-ordination of Private Dining & Events from enquiry to hand over to the restaurant to deliver the event.

Effective account management of all designated accounts to ensure revenue is maximised and budgets are achieved

Main point of contact between operations and sales team

Ensure contracts are put in place for each event and signed and returned by clients in a timely manner

Ensure effective liaison with the corporate and private clients

Effective diary management to enable timely follow up enquiries and completion of client contracts

Ensure efficient use of the CRM (Salesforce) system and ensure all enquiries are recorded on the system

Be proactive and identify potential opportunities to improve event and private dining revenue

Maintain good relationships with the restaurants to maximise revenue and optimize occupancy of event / private dining spaces

Support with department administration

Ensure all emails are responded to within a timely manner

Follow up on all allocated events feedback after the event in a timely manner ensuring any negative feedback is effectively handled

Ensure attendance at the restaurants when there is key client event / dinner taking place to ensure the event is set up as requested and the client is effectively greeted

Delivery of adhoc projects as requested by the Commercial Operations Director and the Account Managers

Requirements

  • Currently work in high quality guest service environment
  • Sales driven attitude
  • Outstanding communication skills
  • Highly responsible and reliable with a professional presentation
  • High organisation skills and respectful of current company processes
  • Is uncompromising in achieving company standards
  • Problem solving, active and adaptable listening skills
  • Knowledge of hospitality industry standards
  • Quickly build rapport with team and guests
  • Excellent problem resolution skills along with outstanding communication and active listening skills
  • Knowledge, experience and qualifications:
  • Knowledge of restaurant diary systems (Opentable Guest Centre preferable)
  • Knowledge of Salesforce
  • Knowledge of Microsoft Office
  • Excellent communication skills
  • Previous experience in a similar role or environment

What’s in it for you

Competitive Pay Rate

A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses

30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses

Employees can instantly access up to 50% of basic wages earned before payday via Stream

Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply)

Access to our world-class training & development opportunities globally

Progress your career through a multi-site and multi-brand, best in class global restaurant group

Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment

Preferential Room Rates at Gordon Ramsay Restaurants partner hotel

MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more

Meals on duty

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

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