Human Resources Officer
Key Skills for This Role
Full Job Posting
Key responsibilities
- Conduct thorough investigations into Employee Relations issues and provide timely and effective resolution of cases.
- Upskill our management teams by delivering engaging and informative training sessions on HR processes.
- Champion HR best practices by staying informed on industry standards, internally advocating for their adoption, and collaborating with stakeholders to enhance and streamline HR processes
- People Analytics that will enable us to make smart, well-informed people-related business decisions aligned with the wider People Strategy.
- Managing our HR reporting – case logs, trackers, trend reports and updates for leadership team
- Manage our HR Reporting by maintaining accurate and up-to-date case logs, trackers, and trend reports to generate regular updates for the leadership team, highlighting key HR metrics and trends.
- Management of our People Systems (Fourth) to ensure all information is updated correctly ensuring proper usage at a local level and maintaining accurate data.
About you
Proven experience of working in a dynamic and fast-paced People Team within a multi-site high volume business
Make data-driven recommendations to enhance business performance.
Expertise in providing effective employee relations advice, case management and resolution of complex issues.
Effectively communicate and collaborate with stakeholders, including restaurant management teams, Senior Operations Teams and wider Support Office departments.
Ability to connect quickly and build positive relationships with our teams.
Strong coaching skills to develop and empower our teams at all levels
Championing honesty and integrity as essential qualities
Strong communication skills both written & verbal with the ability to confidently convey complex HR concepts in a clear and informative way.
A passion for restaurants, food and hospitality and an understanding of the unique challenges as part of a fast paced people team within the sector
What’s in it for you
Competitive Pay Rate
A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses
30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses
Employees can instantly access up to 50% of basic wages earned before payday via Stream
Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply)
Access to our world-class training & development opportunities globally
Progress your career through a multi-site and multi-brand, best in class global restaurant group
Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment
Preferential Room Rates at Gordon Ramsay Restaurants partner hotel
MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more
Meals on duty
We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Requirements
- Proven experience of working in a dynamic and fast-paced People Team within a multi-site high volume business
- Make data-driven recommendations to enhance business performance.
- Expertise in providing effective employee relations advice, case management and resolution of complex issues.
- Effectively communicate and collaborate with stakeholders, including restaurant management teams, Senior Operations Teams and wider Support Office departments.
- Ability to connect quickly and build positive relationships with our teams.
- Strong coaching skills to develop and empower our teams at all levels
- Championing honesty and integrity as essential qualities
- Strong communication skills both written & verbal with the ability to confidently convey complex HR concepts in a clear and informative way.
- A passion for restaurants, food and hospitality and an understanding of the unique challenges as part of a fast paced people team within the sector
About Gordon Ramsay Restaurants
Privately owned global restaurant group serving Michelin-starred, premium-casual and casual dining under chef Gordon Ramsay.
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