Sales Advisor - Riyadh Solitaire Mall

What To Expect

What You'll Do

• Be a product expert on Tesla vehicles and technologies and stay up to date with the latest developments and trends,
• Understand the needs and preferences of each customer and provide a personalized solution that meets their requirements,
• Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience,
• Guide customers through the sales process, including financing options, trade-ins, and delivery timelines,
• Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise,
• Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them,
• Meet or exceed sales targets and performance metrics,
• Work collaboratively with other members of the Tesla team to ensure a seamless customer experience.
• General duties
• Operate with a flexible mindset to support sales and delivery needs across the team,
• Ensure that customer details and all actions are accurately tracked and updated in our internal systems,
• Execute on and share best practices with and across your Tesla location,
• Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs,
• In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done,
• Manage any additional duties to support wider business requirements,
• Maintain car readiness through cleaning test drive to keep Tesla brand at excellence level,
• Maintain a store at Tesla standards related to cleanliness,
• Use client management tool existing,
• Event creation and participation to create leads,
• Follow up of customers to ensure a sale is realized.

What You'll Bring

• Passion for Tesla's mission and products, and a desire to share this with others,
• Excellent communication skills and the ability to build rapport with customers,
• The ability to explain complex topics to customers in simple terms,
• Focus on educating and understanding customers' needs,
• Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and
• deadlines,
• Strong attention to detail and organizational skills,
• Ability to work independently and as part of a team.
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