Sales Administrator

• Execute all commercial administrative activities accurately and efficiently. • Collaborate with team members and colleagues across different teams to provide business development, commercial and administrative support aimed at achieving order targets at agreed margins. • Support onboarding and provide on-the-job training for new team members as required. • Identify and resolve issues promptly, escalating where necessary to improve processes and share learning. • Prioritise customer service to maximise customer satisfaction and ensure continuity of service for future order winning opportunities. • Collaborate with colleagues to understand and confirm stock availability, refurbishment and fit out details. • Collaborate with customers and internal teams to expedite collection of outstanding customer payments. • Maintain effective relationships across teams and respond to administrative queries through appropriate communication channels. • Quotations are prepared and collated accurately and followed up with customers on time. • Customer enquiries are responded to promptly within agreed SLA timelines. • Customer information is maintained up-to-date and accurate in internal systems. • Stock records are kept accurate and regularly updated. • Customer cash collection targets met through timely customer payments. • Structured business development campaigns are conducted to meet order targets.

We are looking for someone who has: • Administrative experience in a customer service environment. • Experience in a target driven environment. • Experience of business development activities e.g. cold calling. • Minimum GCSE or Equivalent level of education including Maths and English. • Competent in using Microsoft packages including MS Excel, Word and PowerPoint. • Working knowledge of SAP (or similar systems). Even if you do not match all our ‘ideal’ criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled.