Safeguarding Lead

Description & Requirements

• We have a fantastic part time. evening opportunity for you to join us as a Safeguarding & Therapeutic Lead supporting one of our charities, CALM.
• Shifts will be as below and could be subject to change. The role is home based (UK Only). The hours are 30 per week.
• Wednesday: 16:30 – 00:30
• Thursday: 16:30 – 00:30
• Saturday: 16:30 – 00:30
• Sunday: 16:30 – 00:30

Be part of something great

More about what you will do

• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility
• Support on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services
• Identifying trends and risks including mitigation strategies and liaising with line managers
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns
• Have experience in managing vicarious trauma and the impact on employees
• Monitor safeguarding practices and produce regular reports for management and customers. Supporting with client presentations and updates (QBR’s /EOY’s)
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.

Qualifications & Experience

• Therapeutic qualification (counselling, psychotherapist, psychologist) (BACP, UKCP, BABCP, BPS)
• Evidence of knowledge in safeguarding (e.g. Level 3 Safeguarding)
• Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
• Experience of coaching and developing staff
• Experience of delivering session support and managing safeguarding concerns
• Experience of and ability to produce detailed reports including statistical analysis
• Experience using data to influence and drive change
• Willingness to work flexibly at short notice including weekends and evenings
• Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
• Understand and ability to maintain confidentiality
• Sound decision making with an ability to work pro-actively across the service
• Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
• Proven experience in delivering support services to vulnerable people/helpline work
• Ability to empathise with people at all levels
• Excellent communication and interpersonal skills
• An ability to empathise with people at all levels
• Emotional resilience
• Strong attention to detail.