Room Attendant
Full Job Posting
Who you are and why is this important…
Enthusiastic, Attentive and Approachable
Ensuring our guests and team mates feel comfortable.
Organized, Clean & Communicative
Clear, concise communication between team members and guests alike creates a smooth operation.
Effective Multi-Tasker
Personal interactions, daily duties and on-going projects are always in play.
What happens behind the scenes of all those interactions…
You follow company policies and standards such as sanitizing high touch areas and any other requirements for the processes as outlined by your department leaders;
Cleaning stay over rooms at a convenient time for our guests;
Cleaning check-out rooms in time for the days arrivals;
Communicating with other departments to ensure any special requests are met in a timely fashion;
Take on additional administrative tasks as set forth by your leaders;
Maintain a calm and welcoming demeanor while multitasking to handle guest interactions at the same time as your daily tasks;
Listen respectfully when guests have complaints. Empathize and work with the guest in an efficient manner to come to a resolution or loop in a manager if necessary to ensure the guest has a satisfactory resolution to their complaint;
Follow all company and brand standards to maintain cleanliness levels.
What are we looking for..
Some experience in housekeeping/cleaner.
Flexibility to work a variety of shifts.
The understanding that SERVICE and CLEANLINESS are the keys to any successful hotel.
Thank you for your interest in our company, we hope you apply today!
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