Restaurant Supervisor - Turtle Jack's

Enthusiastic, Attentive and Approachable Ensuring our guests and team mates feel comfortable.

Ensuring our guests and team mates feel comfortable.

Organized & Communicative Clear, concise communication between team members and guests alike creates a smooth operation.

Clear, concise communication between team members and guests alike creates a smooth operation.

Effective Multi-Tasker Personal interactions, phones, emails and on-going projects are always in play.

Personal interactions, phones, emails and on-going projects are always in play.

You follow company policies such as ensuring your team members are all properly certified to for their roles and checking IDs, ensuring no one is over-served and any other requirements for the processes as outlined by your department leaders;

Stay one step ahead of guest’s needs including and not limited to recording and acting on their preferences, handling their orders, requests, questions and concerns;

Handle cash and credit transactions;

Recruit, hire, train and empower team members;

Maintain a calm and welcoming demeanor while multitasking to handle guest interactions at the same time as your daily/weekly preparation tasks;

Listen respectfully when guests or employees have complaints. Empathize and work with the them in an efficient manner to come to a resolution or loop in a higher level manager if necessary to ensure the guest or employee has a satisfactory resolution to their complaint;

Follow all company and brand standards to sell the products available including and not limited to using the up selling approach to food and beverage orders.

Supervising experience in a restaurant.

Flexibility to work a variety of shifts.

The understanding that SERVICE is the key to any successful business.

Serving it Right Certification

Thank you for your interest in our company, we hope you apply today!