Bartender - Turtle Jack's

Enthusiastic, Attentive and Approachable

Ensuring our guests and team mates feel comfortable.

Organized & Communicative

Clear, concise communication between team members and guests alike creates a smooth operation.

Effective Multi-Tasker

Personal interactions, phones, emails and on-going projects are always in play.

You follow company policies such as checking IDs, ensuring no one is over-served and any other requirements for the processes as outlined by your department leaders;

Assist your servers with their tables when busy;

Stay one step ahead of guest’s needs including and not limited to recording and acting on their preferences, handling their orders, requests, questions and concerns;

Handle cash and credit transactions;

Maintain a calm and welcoming demeanor while multitasking to handle guest interactions at the same time as your daily cleaning and preparation tasks;

Listen respectfully when guests have complaints. Empathize and work with the guest in an efficient manner to come to a resolution or loop in a manager if necessary to ensure the guest has a satisfactory resolution to their complaint;

Follow all company and brand standards to sell the products available including and not limited to using the up selling approach to food and beverage orders.

Some experience in guest/customer service.

Flexibility to work a variety of shifts.

The understanding that SERVICE is the key to any successful business.

Serving it Right (BC), ProServe (AB) certification Smart Serve (ON)

Thank you for your interest in our company, we hope you apply today!