Ride Operator (Emirati Talent)
Role Overview
The role is described as an Operations Associate in the body and involves providing guest experiences and guiding visitors through an attraction.
The primary focus is assisting guests and supporting their safety and enjoyment during their visit.
Key Skills for This Role
Full Job Posting
About the role
The role is described as an Operations Associate in the body and involves providing guest experiences and guiding visitors through an attraction.
The primary focus is assisting guests and supporting their safety and enjoyment during their visit.
Key responsibilities
- Welcome visitors and explain the attraction experience.
- Help guests navigate the facility, provide directions, and answer questions.
- Enforce exhibition rules, monitor guest behavior, and respond to safety concerns or emergencies.
- Address visitor inquiries and resolve issues to provide a positive guest experience.
- Maintain cleanliness and orderliness in the facility, including tidying as needed.
- Stay informed about events, exhibitions, and promotions and share relevant information with visitors.
- Represent the brand professionally and enthusiastically, reflecting its values and mission.
Essential qualifications
- Excellent English reading, writing, and speaking skills.
- Ability to use Outlook, Teams, Word, Excel, and PowerPoint to a good standard.
- Good problem-solving and analytical skills, including identifying trends in provided data.
- Ability to act quickly and think on your feet.
Desirable experience and knowledge
- One year of experience in an operational department within hospitality or leisure is desirable; examples include operations, ground crew, guest services, soft services, or security.
- Knowledge of dry theme parks and attractions, particularly operational departments, is desirable.
About Miral Experiences
Miral Experiences manages attractions and experiences across Abu Dhabi, including theme parks, leisure destinations, and cultural attractions.
The company describes its work as creating guest experiences and memorable visits.
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