[RHDCA] - Maintenance Attendant - Maintenance

Enthusiastic, Attentive and Approachable

Ensuring our guests and teammates feel comfortable.

Organized & Communicative

Clear, concise communication between team members and guests alike creates a smooth operation.

Effective Multi-Tasker

Personal interactions, work orders and on-going projects are always in play.

What happens behind the scenes of all those interactions…

You follow company policies such as looking professional and being respectful of guest privacy and availability for repairs, and any other requirements for the processes as outlined by your department leaders;

Stay one step ahead of guest’s needs including and not limited to recording and acting on their preferences, handling their requests, questions and concerns;

Maintain a calm and welcoming demeanor while multitasking to handle guest interactions at the same time as your daily work orders and preventative maintenance tasks;

Listen respectfully when guests have complaints. Empathize and work with the guest in an efficient manner to come to a resolution or loop in a manager if necessary to ensure the guest has a satisfactory resolution to their complaint;

Follow all company and brand standards to protect the product including and not limited to guest rooms, public areas and back of house areas.

Some experience in maintenance/repairs.

Flexibility to work a variety of shifts.

Ability to be on your feet for the duration of your shift.

The understanding that SERVICE is the key to any successful business.

Thank you for your interest in our company, we hope you apply today!