Revenue Operations Manager
Role Overview
We’re looking for a Revenue Operations Manager to optimize our go-to-market engine across Sales, Marketing, and Customer Success.
You’ll be a critical partner to our GTM leaders, driving operational excellence through data, systems, and strategy.
The ideal candidate thrives in a fast-paced global startup environment and has a passion for turning complexity into clarity.
You’ll own process improvement, forecasting, reporting, and enablement workflows — ensuring alignment and efficiency across the entire customer lifecycle.
Key Skills for This Role
Full Job Posting
Responsibilities
- Partner with Sales, Marketing, and Customer Success leadership to define, measure, and improve key performance metrics across the funnel.
- Own forecasting, pipeline health, and funnel conversion analysis to drive predictable growth.
- Manage and optimize our GTM tech stack (Salesforce, HubSpot, Gong, and data visualization tools) to ensure accuracy and adoption.
- Build and maintain dashboards and reports that inform strategic decisions and drive accountability.
- Lead deal desk operations, including quote management, approvals, and contract accuracy.
- Develop playbooks and process documentation to ensure scalability and consistency as the company grows.
- Partner cross-functionally with Finance and Product teams to connect revenue data to broader business outcomes.
- Other duties may be assigned.
Must Have
- 5+ years of leadership experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS or tech environment.
- Proven experience supporting GTM teams (Sales, Marketing, and CS) in a scaling startup or high-growth environment.
- Deep understanding of CRM and marketing automation systems (Salesforce, HubSpot, or similar).
- Strong analytical skills and comfort working with large data sets; proficiency in Excel/Google Sheets, SQL or BI tools.
- Excellent communication and stakeholder management skills — able to influence across all levels of the organization.
- Bias toward action, with a problem-solving mindset and the ability to navigate ambiguity.
- Global mindset; experience working across regions or distributed teams.
Nice to Have
- Experience with AI, IoT, or enterprise hardware + SaaS business models.
- Familiarity with channel or partner-led go-to-market strategies.
- Experience implementing or integrating RevOps tools like Clari, Chili Piper, LeanData, or Gong.
- ✍️ Hiring Philosophy
- We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell.
- We aim to provide both product & industry expertise whenever we interact with prospects and customers.
- We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.
- We value a strong sense of ownership, principled thinking over experience, and thoughtful communication.
- Our Interview Process
- We keep it focused and respectful of your time—our typical process includes:
- A 30-minute interview with our Talent Leader
- A 60-minute interview with our VP of GTM Engineering
- A Take Home Assignment (3 Hours)
- A 45-minute Panel Interview (Finance, Sales, RevOps Peers, VP of GTM Engineering)
- A 30-minute HR Leadership Interview
- Curious who you'd be working with? Meet the Leader →
- Equal Opportunity: Lumana considers applicants without regard to protected characteristics, in accordance with applicable law.
- Interview Policy: Please answer independently during interviews. Do not use real-time AI assistance, transcription, or answer prompts without prior authorization. Unauthorized use may disqualify you.
- Recruitment Fraud: Official hiring emails come from @ lumana.ai. We never request payment or banking information during hiring.
- Agencies: We do not accept unsolicited agency resumes or pay fees without a signed agreement.
About Lumana
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