Restaurant Supervisor - (Fine Dining)

Monthly Salary** :QAR 3,500++

Responsibilities

• Lead and motivate a team of restaurant staff, including servers, bartenders, hosts, and support staff, ensuring they deliver exceptional service and adhere to established guidelines and standards.
• Coordinate daily operations, including opening and closing procedures, staff scheduling, and ensuring adequate staffing levels to meet customer demand.
• Provide clear direction and assign tasks to team members, ensuring efficient workflow and prompt execution of duties.
• Train and onboard new employees, ensuring they are knowledgeable about the menu, service standards, and restaurant policies.
• Monitor staff performance, providing constructive feedback, coaching, and ongoing training to enhance their skills and professional development.
• Conduct regular staff meetings to communicate updates, share feedback, and foster a positive and collaborative work environment.
• Oversee the guest experience, ensuring prompt and courteous service, addressing any customer concerns or issues promptly and professionally.
• Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and special dietary considerations, to assist with customer inquiries and provide recommendations.
• Collaborate closely with the kitchen staff to ensure smooth coordination between the front and back of the house, including food preparation, plating, and timely delivery to customers.
• Monitor inventory levels of supplies, including food, beverages, and other necessary items, and communicate with management to ensure timely replenishment.
• Enforce health and safety regulations, ensuring compliance with sanitation and hygiene standards, and conducting regular inspections to maintain a clean and safe environment.
• Handle cash and financial transactions accurately, including managing cash registers, handling deposits, and reconciling sales at the end of each shift.
• Stay updated on industry trends and best practices, recommending improvements to enhance operational efficiency and customer satisfaction.
• Collaborate with management to develop and implement policies, procedures, and initiatives to improve service quality, employee morale, and overall restaurant performance.

Requirements

• **Can speak English well, and Arabic (preferred)**
• **Minimum of 3 years of experience in a supervisory or team leader role at fine dining or upscale restaurant environment.**
• **Between 25 - 30 years old**
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent organizational abilities, with the capacity to prioritize tasks, delegate responsibilities, and manage multiple priorities in a fast-paced environment.
• Proven knowledge of restaurant operations, including front-of-house and back-of-house procedures.
• Exceptional customer service skills, with the ability to handle customer inquiries, complaints, and feedback with professionalism and empathy.
• Excellent communication skills, both verbal and written, with the ability to effectively communicate with staff, customers, and management.
• Strong problem-solving skills, with the ability to think quickly on your feet and make informed decisions under pressure.
• Knowledge of POS systems and basic computer skills.
• Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.
• A commitment to maintaining a positive and inclusive work environment, fostering teamwork and collaboration.
• Knowledge of health and safety regulations and a commitment to ensuring compliance.
• Ability to stand and walk for extended periods and lift trays or other items weighing up to 25 pounds.
• If you are a motivated and experienced leader with a passion for delivering exceptional service and driving team success, we invite you to join our team as a Restaurant Supervisor.

Job Type: Full-time

Application Question(S)

• In which country are you currently located?
• Which country are you from? (Nationality)
• Are you a Male or a Female?
• Do you have a valid Qatar ID?
• Is your Qatar visa transferable and are you willing to change sponsorship? Yes or No? (Leave blank if you are not in Qatar)
• How soon can you transfer to the new company after signing an offer letter? Give number of weeks.
• What is your age right now?
• What is your body height in cm?
• What is your body weight in kg?
• How much is the salary that we posted for this position?
• Are you willing to change your Sponsorship? If "yes", are you ready to provide the current sponsor's NOC ?