Restaurant Manager
Skills
About This Role
Overview
- At Raffles Makkah Palace, exceptional service and memorable dining experiences are the hallmarks of every outlet.
- As Restaurant Manager, your leadership, passion for hospitality, and commitment to excellence will drive outstanding operational results while ensuring your restaurant remains a preferred dining destination and an inspiring workplace.
- Summary of Responsibilities:
- Consistently offer professional, friendly, and engaging service.
- Lead and manage the restaurant team in all aspects of the department and ensure service standards are followed.
- Handle guest concerns promptly, efficiently, and professionally.
- Assist in the recruitment, training, and development of colleagues.
- Balance operational, administrative, and colleague needs.
- Conduct regularly scheduled departmental meetings.
- Maximize revenues by working closely with the Food & Beverage team to implement agreed strategies, practices, and promotions.
- Maintain full knowledge of all menus, promotions, and outlet operations.
- Manage departmental budgets, costs, and profitability targets.
- Ensure compliance with outlet policies, procedures, hygiene, and service standards.
- Follow all safety and sanitation regulations related to food and beverage handling.
- Promote guest satisfaction and continuous service improvement.
- Perform any other duties as assigned.
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