Restaurant Manager (Fine Dining Experienced)

Overview

Salary

Riyadh

Key Responsibilities

• Cultivate an atmosphere of refined hospitality by personally welcoming guests, anticipating their needs, and ensuring every interaction exceeds expectations for luxury service standards.
• Develop and maintain relationships with VIP clientele and regular guests, maintaining detailed preference records to personalize each visit and foster long-term loyalty.
• Handle guest feedback, complaints, and special requests with diplomacy and efficiency, transforming challenges into opportunities to demonstrate exceptional service recovery.
• Oversee all front-of-house operations including dining room service, host stand management, and guest flow to ensure seamless, elegant service during all hours of operation.
• Establish and maintain impeccable service standards through detailed standard operating procedures, ensuring consistency in presentation, timing, and guest interaction protocols.
• Conduct pre-service briefings with the team to review reservations, special occasions, VIP arrivals, and menu highlights while reinforcing service excellence expectations.
• Recruit, train, and mentor front-of-house staff in luxury service techniques, cultural sensitivity, and the art of anticipatory hospitality that defines our brand.
• Create staff schedules that optimize service coverage during peak hours while managing labor costs effectively and ensuring adequate rest periods for team members.
• Foster a positive, professional work environment through clear communication, ongoing coaching, performance evaluations, and recognition of exceptional service delivery.
• Monitor and analyze daily sales, guest counts, and service metrics to identify trends, optimize operations, and implement strategies for revenue growth and operational efficiency.

Qualifications

• Minimum 5 years of management experience in luxury hospitality, fine dining, or high-end café environments, with proven expertise in delivering exceptional guest experiences and leading service teams.
• Fluency in English required; Arabic language skills highly preferred. Additional languages are advantageous given Riyadh's international clientele.
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Professional certifications in hospitality management or service excellence are valued.

Job Type: Full-time

Application Question(s)

• IMPORTANT: A CV with your photo is required when applying for this role. Answers to the below questions are required.
• In which city and country are you currently located?
• From which country are you? (Nationality)
• How old are you? (Age)
• How tall are you? (Height)
• If ever you are hired for this role, after how many days you can join our company?
• How many years of experience do you have in a casual dining / fine dining concept?
• How much is the minimum minimum full package salary (You arrange for your own room and transportation) that you are accepting for this role?