Restaurant Manager

Work Location Doha, Qatar

1. Operational Management

• Oversee daily restaurant operations including opening and closing procedures to ensure smooth and efficient service.
• Maintain hygiene, safety, and quality standards as per company and local regulations.
• Coordinate with kitchen and service teams to deliver consistent guest experiences.
• Manage stock levels and supplier coordination to ensure timely availability of food and beverage items while minimizing wastage.

2. Sales & Business Development

• Take full ownership of **restaurant sales and revenue growth**.
• **Identify and secure new business opportunities** such as private events, group bookings, and partnerships with hotels, corporate clients, and travel operators.
• Actively **network and build relationships** to generate repeat and referral business.
• Plan and execute **promotions, collaborations, and special events** to increase footfall and visibility.
• Monitor sales performance and prepare reports for management review.

3. Staff Leadership & Development

• Recruit, train, and supervise restaurant staff to maintain service excellence.
• Develop duty rosters and manage staffing levels efficiently.
• Conduct regular briefings, training, and evaluations to enhance performance and motivation.
• Build a strong team culture based on accountability, respect, and continuous improvement.

4. Customer Experience Management

• Lead by example in delivering outstanding guest service.
• Handle guest complaints and feedback promptly and professionally.
• Maintain a welcoming and organized dining environment that enhances the overall guest experience.

5. Financial & Administrative Oversight

• Monitor restaurant P&L performance and manage expenses to achieve financial targets.
• Assist in preparing budgets and sales forecasts.
• Implement cost control measures without compromising service quality.
• Ensure accurate cash handling, billing, and recordkeeping.

6. Collaboration & Reporting

• Coordinate closely with the kitchen, accounts, and HR teams to align operational and business goals.
• Communicate updates, feedback, and improvement plans regularly to management.
• Represent the restaurant in meetings and external engagements when required.

Preferred Skills & Experience

• Minimum **10 plus years of experience** in restaurant or hotel operations, with at least 2 years in a managerial position.
• Proven record in **sales and business generation** within the hospitality sector.
• Strong understanding of **guest service standards and fine dining operations**.
• Knowledge of **HACCP or FAS food safety standards**.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in **POS systems** and **MS Office** (Excel, Word, Outlook).
• Analytical mindset with strong problem-solving and decision-making abilities.

Job Types: Full-time, Permanent