Restaurant Manager
Role Overview
Runs the whole restaurant across front-of-house and back-of-house operations.
Leads the team, guest experience, cost control, profitability, food safety, hygiene, and company standards.
Reports to the Operations Manager.
Key Skills for This Role
Full Job Posting
Role summary
Runs the whole restaurant across front-of-house and back-of-house operations.
Leads the team, guest experience, cost control, profitability, food safety, hygiene, and company standards.
Reports to the Operations Manager.
Operations and staff management
- Oversee daily operations from opening to closing and coordinate servers, hosts, cashiers, and kitchen teams.
- Monitor peak service, maintain equipment, arrange repairs, and keep dining, kitchen, and storage areas clean, safe, and organized.
- Recruit, hire, onboard, schedule, train, coach, and evaluate staff; manage labor costs, briefings, team culture, and turnover.
Guest experience and financial management
- Provide warm, fast, consistent service; resolve complaints and feedback, monitor online reviews, and manage reservations, VIP guests, events, and catering.
- Achieve sales and profit targets, control food, beverage, labor, and other operating costs, prepare budgets, and review P&L reports.
- Oversee cash handling, daily sales reconciliation, and deposits; run promotions and marketing activities to increase revenue.
Inventory, compliance, and reporting
- Order food, beverages, and supplies; manage suppliers and negotiate pricing; check deliveries, count stock, and control waste and spoilage.
- Enforce food safety and hygiene standards, ensure staff health cards and training, and prepare for municipality and health inspections.
- Maintain licenses, permits, fire safety, and first-aid procedures.
- Prepare sales and performance reports, track sales, covers, average check, costs, and guest satisfaction, and maintain staff, inventory, and incident records.
Qualifications and requirements
- Diploma or degree in Hospitality, Hotel, or Restaurant Management preferred.
- 4–6 years of restaurant experience, including at least 2 years in a management role.
- Food safety certification such as HACCP, Person-in-Charge, or equivalent.
- Strong knowledge of POS systems, inventory software, and MS Excel; understanding of budgeting, cost control, and P&L.
- Flexibility to work evenings, weekends, and public holidays.
Pay
- AED 4,000–AED 4,500 per month.
Work location
- Work location is in person.
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