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RESIDENTIAL CARE TEAM SUPERVISOR/EXPERT

Arkansas Department of Human Services
Booneville, USA
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Knowledge and Skills

  • Strong ability to motivate, supervise, and mentor direct care staff.
  • Effective decision-making and problem-solving skills to effectively manage daily operations.
  • Experience with staff scheduling, conflict resolution, and personnel development.
  • Ability to assess resident needs and develop personalized care plans.
  • Knowledge of behavioral health interventions and trauma-informed care principles.
  • Familiarity with Arkansas state laws, Medicaid policies, and federal residential care regulations.
  • Ability to maintain accurate records and prepare reports in compliance with agency policies.
  • Strong verbal and written communication skills for interacting with staff, residents, and stakeholders.
  • Ability to respond effectively to emergency situations and implement crisis de-escalation techniques.
  • Experience handling challenging behaviors and resolving resident/staff conflicts.

Minimum Qualifications

  • At least three years of experience in social services, behavioral health, healthcare, psychology or a related field, including at least one year in a leadership capacity. Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment. Licensure/Certifications N/A
  • OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
  • Strong ability to motivate, supervise, and mentor direct care staff.
  • Effective decision-making and problem-solving skills to effectively manage daily operations.
  • Experience with staff scheduling, conflict resolution, and personnel development.
  • Ability to assess resident needs and develop personalized care plans.
  • Knowledge of behavioral health interventions and trauma-informed care principles.
  • Familiarity with Arkansas state laws, Medicaid policies, and federal residential care regulations.
  • Ability to maintain accurate records and prepare reports in compliance with agency policies.
  • Strong verbal and written communication skills for interacting with staff, residents, and stakeholders.
  • Ability to respond effectively to emergency situations and implement crisis de-escalation techniques.
  • Experience handling challenging behaviors and resolving resident/staff conflicts.

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