Reservation Agent
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About the Role
As a Reservations Agent, provide exceptional service, maximize revenue through up-selling, and assist guests with reservations and inquiries.
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Reservations Agent
You are the beginning of an exceptional guest experience.
As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
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