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Relationship Manager - Retail Health

USGI Career Portal
IND
Manager · 3+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • Bachelor's degree in Business, Healthcare, or a related field.
  • 3+ years of experience in retail health, sales, or agent management.
  • Proven ability to recruit, train, and develop high‐performing agent teams.
  • Strong analytical skills with experience conducting competitive market analysis.
  • Excellent relationship‐building and communication abilities.
  • In‐depth knowledge of regulatory and compliance requirements in the health sector.
  • Demonstrated track record of meeting or exceeding performance metrics.
  • Proficiency with CRM systems and reporting tools.
  • Ability to collaborate effectively with cross‐functional teams.
  • Willingness to travel as needed to support agents and attend industry events.

Responsibilities

  • Identify, recruit, and onboard new retail health agents to meet growth targets.
  • Design and deliver comprehensive training programs on product knowledge and sales techniques.
  • Monitor and support agents' daily field activities to ensure compliance and performance standards.
  • Conduct regular competitive analysis to inform strategy and maintain market advantage.
  • Build and maintain strong relationships with agents, clients, and internal stakeholders.
  • Provide timely resolution of client issues and escalations.
  • Track and report on key performance metrics and agent productivity.
  • Collaborate with marketing and product teams to develop promotional initiatives.
  • Identify opportunities for market expansion and new partnership development.
  • Ensure adherence to regulatory and company compliance requirements.

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