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Relationship Manager - Retail Health

USGI Career Portal
Āsansol, IND
Manager · 3+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Bachelor's degree in Business, Health Administration, or a related field.
  • Minimum 3 years of experience in relationship or agent management, preferably in retail health or insurance.
  • Proven track record of recruiting and developing high‐performing sales agents.
  • Strong knowledge of health agent licensing requirements and activation processes.
  • Excellent communication and interpersonal skills with the ability to influence and motivate.
  • Willingness and ability to travel daily within the assigned territory for field visits.
  • Analytical mindset with proficiency in tracking GWP and other performance indicators.
  • Experience using CRM and sales performance tools.
  • Ability to work independently and manage multiple priorities in a fast‐paced environment.
  • Fluency in English and the local language (e.g., Bengali or Hindi) preferred.

Responsibilities

  • Identify, recruit, and onboard market‐health agents in the WB‐Asansol territory.
  • Design and deliver comprehensive training programs to develop agent capabilities.
  • Conduct daily field visits to monitor agent activities and provide on‐site support.
  • Drive focus on Monthly Operating Margin (MOM) Gross Written Premium (GWP) targets.
  • Manage licensing processes and ensure timely activation of new agents.
  • Maintain daily engagement with agents to address queries, motivate performance, and reinforce compliance.
  • Collaborate with Retail Health operations, marketing, and compliance teams for coordinated initiatives.
  • Track, analyze, and report agent performance metrics and GWP results.
  • Ensure all agent activities comply with regulatory and company standards.
  • Provide feedback and strategic recommendations to senior management for network improvement.

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