Relationship Manager
Role Overview
Manage client relationships, activate broker channels, and represent Casa Vista Development.
Handle incoming leads, conduct broker briefings, close deals, and support customer satisfaction.
Key Skills for This Role
Full Job Posting
Role Description
Manage client relationships, activate broker channels, and represent Casa Vista Development.
Handle incoming leads, conduct broker briefings, close deals, and support customer satisfaction.
Sales and Deal Closure
- Manage the full sales cycle from lead qualification to deal closure.
- Conduct project presentations, site visits, and offer negotiations with buyers and brokers.
- Achieve monthly and quarterly sales targets and management KPIs.
Lead Management
- Respond to incoming leads from digital channels, walk-ins, referrals, and brokers.
- Communicate professionally by phone, WhatsApp, email, and in person.
- Update CRM records with lead status, notes, follow-ups, and conversion progress.
Broker Channel Activation
- Build and maintain relationships with brokerage firms across Dubai.
- Conduct broker briefings in offices and at external offices.
- Keep brokers informed about project updates, pricing, inventory, and offers.
- Maximize broker network contribution to overall sales numbers.
Client Engagement
- Attend scheduled client meetings inside and outside the office.
- Provide personalized consultation through the booking and sales process.
- Coordinate site visits and project walkthroughs.
Brand and Product Representation
- Represent Casa Vista Development as a brand ambassador and maintain professional customer interactions.
- Maintain current knowledge of projects, pricing, inventory, payment plans, and unique selling points.
- Track competitor offerings and market trends and attend internal training and briefings.
Reporting and Documentation
- Maintain accurate records of leads, client interactions, meetings, and bookings in the CRM.
- Coordinate booking forms, compliance documents, and management approvals with sales administration.
Qualifications and Experience
- A bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field is preferred.
- Minimum 2–4 years of experience in UAE real estate sales, brokerage, or client relationship management.
- Proven achievement of sales targets and high-value deal closures.
- Experience with brokers and broker networks is highly desirable.
- Hands-on experience with CRM systems such as PropSpace, Bitrix, or HubSpot is required.
- A valid UAE driving license and Russian, Hindi, or Arabic language skills are preferred.
Compensation
- Pay is AED 8,000–12,000 per month.
Workplace
- The work location is in person.
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