Relationship Manager

About This Role

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About The Opportunity We're looking for a driven and commercially minded Relationship Manager to join OKX's growing client coverage team. In this role, you'll take full ownership of the sales cycle — from identifying and qualifying high-value leads to closing deals and ensuring long-term client success. You'll be the primary relationship lead for a portfolio of sophisticated professional clients, acting as the critical bridge between their needs and our internal teams. This is a high-impact, client-facing role for someone who thrives in a fast-paced environment, has deep knowledge of crypto markets, and is ready to help shape the future of professional digital asset adoption.

What You'll Be Doing

• Own the full-cycle sales process — identify and qualify new professional client leads, manage the sales funnel from initial outreach through to closing, and ensure a smooth transition into post-sales client success.
• Coordinate the end-to-end client onboarding process, including client verification and account activation, ensuring a seamless and professional experience from day one.
• Serve as the dedicated relationship lead for assigned strategic accounts, resolving day-to-day inquiries.
• Serve as a clear and confident communicator between clients and internal teams — including product, legal, compliance, and operations — ensuring alignment and timely resolution across all touchpoints.

What We Look For In You

• Demonstrates high tenacity, grit, and determination; embraces change with a positive and solutions-oriented mindset.
• Proven ability to build and manage institutional pipelines, develop opportunities, and close high-value deals independently.
• Strong understanding of the regional institutional landscape and what it takes to engage clients such as Asset Managers, Hedge Funds, Venture Capital Firms, Private Wealth Managers, and Family Offices.
• Deep knowledge of crypto products and trading infrastructure, including spot, derivatives, custody, lending, and staking.
• Excellent communication and interpersonal skills, with the ability to engage and influence senior stakeholders both internally and externally.
• Highly organized with strong attention to detail and the ability to manage multiple accounts and priorities simultaneously.
• Strong knowledge of products that we offer for institutional clients (Block Trading, Derivatives such as Perps/Futures/Options/Margin, Cash OTC).
• Strong product knowledge with the ability to clearly articulate the value, mechanics, and use cases of our full product suite to sophisticated clients, tailoring conversations to each client's specific needs and strategies.
• Fluency in English is required, along with proficiency in at least two additional languages; Chinese, Hindi, or Russian are particularly valued.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Notice All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.