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Relationship Banker (Float)

Telhio Credit Union
Columbus, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Perform all transactions in DNA accurately and efficiently (i.e. Cash Withdraws, Deposits, loan payments)
  • Process Credit Card payments in our 3rd party portal
  • Perform all IRA/HSA/etc. transactions in Ascensus
  • Open IRAs and HSAs in Ascensus.
  • Process member requests for wires, as needed.
  • Inform Members about products, services, and current promotions
  • Cross-sell credit union products by answering inquiries; informing members of new services and products promotions; ascertaining customer needs; directing customers to lobby and partner representatives.
  • Conform/Comply with all applicable Telhio policies, procedures, and regulations.
  • Maintains member confidence and protects credit union operations by keeping information confidential, cautioning others regarding potential breaches.
  • Balance cash drawers accurately.
  • Complies with credit union operations and security procedures by participating in all dual-control functions.
  • Witness and assist in audits as requested.
  • Open all consumer accounts in DNA.
  • Perform all account maintenance for consumer and business members.
  • Process any, and all, disputes for consumer and business members.
  • Closes loans, when needed, for members in branch.
  • Perform other tasks as requested by supervisors as they relate to the bank and its functions
  • (As a Float) - They will be asked to travel across the entire footprint of our branch locations in Columbus, if needed
  • High School Diploma or Equivalent (Required)
  • Associates degree (Preferred)
  • 1-3 yrs – Experience in Member/Customer Service (Required)
  • 1-3 yrs – Experience in Financial Services (Preferred)
  • Notary License (Upon hire/ Required)
  • NMLS Designation (Upon hire/ Required)
  • Effective communication skills (oral and written)
  • Excellent Time management
  • Attention to detail
  • Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background.
  • Competitive Pay
  • Opportunity to earn incentive pay
  • Benefits: several medical plan options, dental, free vision, free life and free disability insurance
  • Additional financial incentive programs for employees enrolled in our insurance
  • 6% matching and immediately vested 401(k) plan
  • Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
  • Opportunity for personal career growth, continued education and mentorship programs
  • Volunteer opportunities impacting the local community

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