Full-Time Teller

Position Summary

Responsibilities

• Process all member and non-member transactions accurately and efficiently (i.e. cash withdrawals, deposits, loan payments).
• Inform Members about products, services, and current promotions.
• Cross-sell credit union products by answering inquiries; informing members of new services and product promotions; ascertaining customer needs; directing customers to lobby and partner representatives.
• Refer members to Relationship Bankers and Senior Bankers for further discovery sessions.
• Establish and maintain strong relationships with members, providing exceptional service and financial guidance.
• Maintains member confidence and protects credit union operations by keeping information confidential, cautioning others regarding potential breaches.
• Balance cash drawers accurately.
• Complies with credit union operations and security procedures by participating in all dual control functions.
• Witness and assist in audits as requested.
• Performs other tasks as requested by supervisors as they relate to the bank and its functions.
• Performs other duties as assigned.
• Comply with all policies and standards.

Required Qualifications

• High School Diploma or Equivalent (Required)
• 1-3 yrs. - Experience in a cash handling role. (Preferred)
• Less than 1 year – Experience in Member/Customer Service (Preferred)
• Effective communication skills (oral and written)
• Strong organizational skills to provide a high level of accuracy in all transactions
• Excellent Microsoft Office skills, ability to operate standard office machines needed to perform the
• job, such as computer terminal, calculator/adding machine, copier, and fax machine
• Possess team "attitude" and professionalism at all times
• Demonstrates strong relationship building skills
• Demonstrates strong member advisory skills
• Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background

What you will earn