Regional Sales Manager, New Accounts
Responsible for selling enterprise security software solutions, managing customer relationships, and collaborating with internal teams to drive revenue growth.
Skills
About This Role
About the Role
Directly sells enterprise security software solutions across the breadth of the company's products and drives incremental revenue with new customers, primarily through flexible and scalable licensing models.
This field sales role has primary accountability for the planning. prospecting. qualification, and closing of revenue on new business accounts.
Additionally, this role develops the post close relationship within newly won accounts during the initial months by partnering with internal stakeholders who are accountable for onboarding, accelerated adoption expansion, and drawdown of flexible licensing models.
Incumbents effectively collaborate with other teams, including Account Managers, Customer Success, Sales Engineering, Professional Services, Marketing, Channel / Alliances sales teams, Finance and Customer Support, as well as external parties such as Alliance and Channel Partners.
What You'll Do
- Prospects, identifies, qualifies, and closes new customer revenue within assigned accounts by building relationships with key decision makers, typically using flexible and scalable licensing models (e.g. Falcon Flex).
- Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike's solutions to customer business requirements.
- Coordinates with internal stakeholders during customer onboarding, accelerated adoption of products, expansion, and eventual transition of accounts after the initial months to expansion/renewal focused Account Managers.
- Timely documentation within CRM/ Marketing software of customer contact and activity data is required of the role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments.
- Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
- Promotes CrowdStrike's products, maximises brand recognition and mindshare at all levels and publicise success stories.
- Provides customer feedback to internal stakeholders for product, systems, and process.
- Work is primarily performed in the field away from home office or company office location in order to accomplish the duties of the position.
- At this level, incumbents will have expert-level knowledge of selling the company's products and services.
- Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
- Incumbents routinely sell-to and interact with executive-level customer decision makers to include up to CO levels and are typically assigned to Enterprise accounts segmentation or commensurately complex public sector accounts.
What You'll Need
- Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Deep industry knowledge and understanding of a customer's decision-making process: goals, strategies, and business objectives
- Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
- Complete, "big-picture" understanding of the business and technical contexts of key account opportunities.
- Driven, self-starter who exudes leadership on account set and compels others to get on
- Fully adept at consultative effectiveness and establishing trust with internal and external customers.
- Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products.
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